What’s New for Existing Customers
Watch this space – there’s always something new for unifi existing customers
Essential for unifi Customers
Update your contact details, view & pay bills in one go, redeem your rewards and more at your fingertips
Test your Internet Speed
Get your network health monitored and get direct assistance easily
1 month Waiver
Upgrade your speed and get 1 month bill waiver. Add-on Ultimate Pack to enjoy access to streaming apps including Disney+ Hotstar.
unifi Home with Smart Device bundle
Add-on a Smart TV from RM99/mth, or a Laptop from RM79/mth, to your unifi Home subscription.
Expand Wi-Fi Coverage
Add-on Mesh Wi-Fi to boost your Wi-Fi signal, get Deco M4 for RM15/mth
Unlimited Postpaid, No Contract
Enjoy unlimited data, calls, texts at RM59 with No Contract. Only for unifi Home customers.
unifi Mobile Device Bundle
Get a 5G Smartphone with your unlimited postpaid plan for RM79/mth.
Get a second unifi Plus Box
Need an extra unifi Plus Box? Enjoy your current Ultimate Pack subscription on a second set top box for RM20/mth.
For unifi Lite Customers
Join the unifi Fibre network for a better and faster online experience.
Hello, thank you
for choosing unifi
Here's how you can get more from your unifi subscription.
Download myunifi for free
Easiest way to pay your bill, or pay for others
Manage, upgrade or create a new unifi account
Redeem unifi Rewards points for bill rebates & deals
Chat with our 24/7 help desk
Explore unifi activities & app-exclusive promotions
Enrol unifi Rewards
- Earn unifi Rewards point each time you pay your unifi bill
Redeem points for unifi bill rebates, video on demand and more
Get exclusive deals from participating merchants
Donate to participating NGOs with your points- Earn extra points with games
Activate your FREE Streaming Apps
Ultimate Pack subscribers now get up to 8 streaming apps
Watch premium channels and videos on demand with unifi Plus Box
Watch unifi TV on your mobile devices via unifi PlayTV app
Activate and enjoy access to streaming apps Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW and BBC Player
Add-on more streaming apps of your choice with up to 60% discount with unifi- Watch more programs on demand via Catch Up or rent blockbuster movies anytime, anywhere
Always there for you
We are committed to keep you stay connected to your Digital World. Discover ways to ensure your service is always on.
DIY Troubleshoot
Find solution with EasyFix Smart Diagnosis, step-by-step guide to optmise your Wi-Fi connection.
unifi Elite
Get the unifi experts to assess and optimize your Wi-Fi configuration for the best online experience.
Things you can do via unifi Self Care
Fix My Broadband
Diagnose & troubleshoot your WiFi connection with step by step guide.
Quick Tips & Tricks
Find out your benefits and how to get the most out of your service subscription.
We send electronic bill to your
registered e-mail every month, when your bill is ready. You can view your
bills from myunifi app too.
Download myunifi
Download myunifi
You can pay unifi bills via myunifi app,
unifi self care portal or at any nearest TM Point.
Download myunifi Log in to unifi self care Find TMPoint
Download myunifi Log in to unifi self care Find TMPoint
The easiest and fastest way to pay your
bills is via myunifi, unless you opt for auto pay with a credit card. You
will be notified when we have received your payment every month.
Download myunifi
Download myunifi
You can sign up for auto pay & change
your payment method via unifi self care portal.
Log in to unifi self care
Log in to unifi self care
Yes, you can pay for anyone via myunifi.
You will need their unifi account number to pay for them.
Download myunifi
Download myunifi
Head over to these resources for a
complete guide and support:
If fibre is available in your area, you
can upgrade to unifi Home Fibre Broadband plans.
If you have received an invitation from unifi via email to migrate to Fibre, you may submit your interest via email.
Check Fibre coverage Chat with us to check coverage Migrate to Fibre
If you have received an invitation from unifi via email to migrate to Fibre, you may submit your interest via email.
Check Fibre coverage Chat with us to check coverage Migrate to Fibre
Our Most Value plan is unifi Home 300
Mbps with unifi Mobile, Entertainment + Smart Device, for RM297/mth. This
plan includes Unlimited Home Broadband, unifi TV, unifi Mobile Unlimited and
Smart Device of your choice (Smart TV or Laptop).
Our best selling plan is unifi Home 100 Mbps, for RM129/mth. This plan includes Unlimited Home Broadband only.
Discover unifi Home plans
Our best selling plan is unifi Home 100 Mbps, for RM129/mth. This plan includes Unlimited Home Broadband only.
Discover unifi Home plans
Yes, you get to enjoy RM40/mth discount
(up to 5 lines) for unifi Mobile 99 Unlimited, at the price of RM59 each.
This plan is contract-free for existing customers.
You can also add-on a Smart Device, either a Smart TV or Laptop, from RM79/mth*. Discover unifi Mobile 99 Postpaid Discover unifi Home with Smart Device
You can also add-on a Smart Device, either a Smart TV or Laptop, from RM79/mth*. Discover unifi Mobile 99 Postpaid Discover unifi Home with Smart Device
Yes, you can always add on unifi Plus Box
(RM20/mth without Ultimate Pack) to your broadband subscription, with 12
months contract applies.
Discover unifi Plus Box
Discover unifi Plus Box
You should upgrade your unifi TV
subscription to the Ultimate Pack (RM60/mth with Ultimate Pack). You will
able to enjoy all 70+ channels (including premium channels) on unifi TV and
playTV app.
Discover unifi TV
Discover unifi TV
Head over to these resources for a
complete guide and support:
Once enrolled, you will earn reward
points when you pay your unifi Home™ & unifi Mobile Postpaid bills. For
now, unifi Rewards is not applicable to #BEBAS prepaid.
Discover unifi Rewards
Discover unifi Rewards
You can enrol unifi Rewards via myunifi.
Go to the ‘Rewards’ section and proceed with your consent. Once enrolled,
you can start earning reward points.
Download myunifi
Download myunifi
Just pay your unifi bills on time. Each
RM1 paid is equivalent to 1 reward point.
Discover unifi Rewards
Discover unifi Rewards
You can redeem rebates on your unifi
bills, Video on Demands, cash vouchers, and monetary donation to selected
NGOs.
Discover unifi Rewards Catalogue
Discover unifi Rewards Catalogue
You can redeem via myunifi and unifi Self
Care portal. Sign in and view our redemption catalogue. Select ‘redeem now’
to your reward of choice.
Download myunifi Log in to unifi self care
Download myunifi Log in to unifi self care
Head over to these resources for a
complete guide and support:
Now until 31 October 2022, we are having
an Online Exclusive Spin & Win campaign where you can win mystery gift
and e-Vouchers! Subscribe to unifi Home via unifi Official Store or myunifi
and stand to win!
Spin & Win Campaign
Spin & Win Campaign
Now until 31 October 2022, Sign up unifi
Mobile 99 at RM59 (12-months contract) via unifi Official Store or myunifi
and stand to win mystery gift and e-Vouchers! Go to unifi Official Store and
select unifi Mobile to Spin & Win!
Spin & Win Campaign
Spin & Win Campaign
Yes, there are special unifi Mobile plans
for Government servants (JASA Pack), students (Student Pack), home business
owners (eBiz Pack), as well as special plan for OKU, Senior Citizen and
Malaysian Frontliners.
Discover unifi Mobile Special plans
Discover unifi Mobile Special plans
Yes, eBiz Pack comes with unlimited
mobile postpaid plan, FREE listing on cari@unifi, exclusive Digital
Marketing Solution discount and FREE marketing to unifi customers.
Starting from RM59/month, eBiz Pack does not required BRN to
subscirbe.
Discover eBiz Pack
Discover eBiz Pack
Head over to these resources for a
complete guide and support:
You can test your broadband speed,
diagnose your network for issues and find solution via Easy Fix.
Speed Test Discover Easy Fix
Speed Test Discover Easy Fix
There are reasons for Wi-Fi blind
spots in your home such as barriers or location of modem/router. Get
Mesh Wi-F to improve Wi-Fi signal in your home, from RM15/month.
Discover Mesh Wifi
Discover Mesh Wifi
Applicable to unifi Home 100mbps and
above, enjoy RM50 bill rebate if your service is interrupted and not
restored within 24 hours. T&C apply.
Discover unifi Cares
Discover unifi Cares
You can walk in to any TMPoints and
get everything related to unifi service handled and escalated by our
representatives.
Find TMPoint
Find TMPoint
Head over to these resources for a
complete guide and support:
